LuminaVisa

flowchart TD A([🌐 User lands on LuminaVisa]) --> B[View Hero — trust signals, headline,\n'Start My Application' CTA] B --> C{First-time visitor?} C -- Yes --> D[View 3-step process explainer\n+ social proof carousel] C -- No --> E[Returning user banner:\n'Continue your application?'] D --> F[Tap 'Start My Application'] E --> F F --> G[/Screen 2: Destination & Eligibility/] G --> H[Search or tap destination flag chip] H --> I[System: Instant flag + country name\nconfirmation micro-animation] I --> J[User selects passport country] J --> K{Eligibility Engine\nChecks Policy} K -- ✅ Eligible --> L[Green 'Great news!' banner\nshows visa type + fee preview] K -- ⚠️ Conditional --> M[Amber banner with conditions list\nUser taps 'Proceed Anyway'] K -- ❌ Not Eligible --> N[Empathetic error state:\n'We're sorry — no e-visa available'\n+ alternative options suggested] M --> O L --> O[/Screen 3: Conversational\nMicro-Form — Step 1 of N/] N --> END_INEL([Session ends / alternative path]) O --> P[Progress bar appears at top\nAuto-save indicator pulses] P --> Q[One question displayed:\n'What's your first name?'] Q --> R[User types answer] R --> S[System: Inline validation ✓\nField turns purple-border on focus] S --> T[Tap 'Next →' — slide animation\nProgress bar increments] T --> U{More form steps?} U -- Yes --> Q U -- No → All steps complete --> V[/Screen 4: Document Upload\n& Passport Scan/] V --> W{Upload method?} W -- Scan Passport --> X[Camera overlay opens\nLuminaVisa scan frame appears] X --> Y[User aligns passport in frame] Y --> Z{OCR + Document\nValidation} Z -- ✅ Detected & Valid --> AA[Success micro-animation 🎉\nFields auto-populate from scan] Z -- ❌ Poor Quality --> AB[Gentle shake + tip:\n'Try brighter lighting'\nRe-scan CTA] AB --> X W -- Manual Upload --> AC[File picker opens\nDrag-and-drop zone active] AC --> AD{File Check} AD -- ✅ Valid type & size --> AE[Thumbnail preview appears\nGreen checkmark badge] AD -- ❌ Wrong format/size --> AF[Inline error: 'JPG or PDF under 5MB'\nRetry button] AF --> AC AA --> AG AE --> AG[All documents collected ✓\nAuto-save triggers — toast: 'Saved!'] AG --> AH[/Screen 5: Review & Confirm/] AH --> AI[Animated summary cards\nAll fields readable + editable] AI --> AJ{User spots error?} AJ -- Yes --> AK[Tap pencil icon on section\nJumps back to that micro-form step] AK --> AI AJ -- No → All looks good --> AL[Checkbox: 'I confirm details are correct'] AL --> AM[Tap 'Submit Application'\nHaptic feedback on mobile] AM --> AN{Payment required?} AN -- Yes --> AO[Secure payment sheet slides up\nVisa fee displayed clearly] AO --> AP{Payment Success?} AP -- ✅ --> AQ AP -- ❌ --> AR[Error toast + retry / change method] AR --> AO AN -- No / Free --> AQ AQ([🎉 SUCCESS SCREEN\nRef number shown · Email sent\nConfetti micro-animation]) style A fill:#7C3AED,color:#fff,stroke:none style AQ fill:#10B981,color:#fff,stroke:none style END_INEL fill:#EF4444,color:#fff,stroke:none style K fill:#FEF3C7,color:#78350F,stroke:#F59E0B style Z fill:#FEF3C7,color:#78350F,stroke:#F59E0B style AD fill:#FEF3C7,color:#78350F,stroke:#F59E0B style AJ fill:#FEF3C7,color:#78350F,stroke:#F59E0B style AN fill:#FEF3C7,color:#78350F,stroke:#F59E0B style AP fill:#FEF3C7,color:#78350F,stroke:#F59E0B style W fill:#EDE9FE,color:#4C1D95,stroke:#7C3AED style C fill:#EDE9FE,color:#4C1D95,stroke:#7C3AED style U fill:#EDE9FE,color:#4C1D95,stroke:#7C3AED